This week we had a call from a family who made the mistake of buying a hot tub from a local “big box” store (see our blog article “BIG-BOX VS. SPECIALTY STORE – HOT TUB BUYING GUIDE” to understand WHY this is a BIG mistake).
They were getting delivery in a couple days and just learned the big box store would be dropping the spa on their driveway. They couldn’t figure out how they’d get it from the driveway to the backyard – and then get it hooked up to electrical and get the cover on and filled properly and started up correctly….
SIMPLE PROCESS – IF YOU KNOW WHAT YOU’RE DOING
Hot tub deliveries and installations are not complicated. If you know what you’re doing. At Flint Hills Spas, we have trained professionals and have made the capital investment in specialized equipment that is designed for safely moving hot tubs. We have specialized dollys and sleds and ramps and many other items; potential obstacles such as steps, gates, HVAC units, slopes/grade in the yard, or tight corners need to be planned ahead (which we do with a pre-delivery site inspection) but we handle those with ease.
LARGE EQUIPMENT REQUIRED IN RARE CASES
In rare cases a crane is required to lift the spa over the house. This is more common with swim spas/exercise pools that range from 12’ to 18’ in length. Crane costs are surprisingly low, usually $250-500, and Flint Hills Spas will coordinate with the crane operator to schedule for the day of delivery. While the cost of the crane is the responsibility of the customer, we have built relationships with local crane companies over the years.
AND WHAT HAPPENED TO THE “BIG BOX FAMILY” WHO CALLED YOU?
Well, we’re not sure. Unfortunately our delivery schedule the next couple weeks for hot tubs to customers who bought from us is so full that we won’t have time to help them any time soon. Last we heard they were thinking about rolling it end over end – OUCH!