Troubleshooting – Water Care

Troubleshooting provided by Leisure Time® Spa Care, the leaders in spa care products.

Problem
Cause
Solution
Cloudy Water Excessive organic contaminants or lack of sanitizer

Buildup of un-filterable material

pH or total alkalinity out of balance

Dirty Filter

Calcium too high

Shock with Renew or OZ. Check and adjust sanitizer level.

Use Bright & Clear.

Test water and adjust pH and total alkalinity as necessary using Spa Up, Spa Down, or Alkalinity Increaser.

Clean filters ad described elsewhere on this website.

Use Defender on a weekly basis.

Chalky, white scale deposits
(Calcium buildup)
High mineral content in water

Water out of balance

Use Defender on a weekly basis.

Check water balance and adjust as necessary.

Cloudy green water Low sanitizer level Shock with Renew or OZ. Check and adjust sanitizer level.
Clear green water Dissolved copper or iron in spa water Add Metal Gon to sequester minerals in the water. Check pH level.
Brown water High iron or manganese content Add Metal Gon to sequester minerals in the water. Check pH level.
Odor Excessive organic contaminants Shock with Renew or OZ. Check and adjust sanitizer level.
Eye/skin irritation Chloramines or excessive organic contaminants.

pH or total alkalinity out of balance

Shock with Renew or OZ.

Test and adjust pH and total alkalinity as necessary.

Scum deposit on waterline Oils, lotions, and detergents from bathers have caused buildup Use Enzyme on a weekly basis
Excessive foaming Buildup of body oils, cosmetics, and detergents from bathers

Calcium Hardness is too low

Large amount of Total Dissolved Solids

Add Foam Down. Shock with Renew or OZ.

Add Calcium Booster to obtain 150-400ppm calcium level in the water.

Change water.

If you have any questions or are having a problem, call or come in and see us. We carry all the necessary Leisure Time® Spa Care products you need!